Contact Us

Last updated: August 2026

We’re here to help with orders, product questions, delivery updates, and returns. Reach ShopOfBD using the details below.

Get in Touch

• Email: info@shopofbd.net
• Website: https://shopofbd.net
• Registered Address:
  Chitosi Road, Ramganj, Lakshmipur-3720, Bangladesh

Business Hours

We respond to emails and order enquiries Sunday – Thursday, 10:00 AM – 6:00 PM (BST). Messages received outside these hours are answered on the next business day.

What to Include When You Contact Us

• Order enquiries: Your order number and registered phone number
• Returns & refunds: Order number, product name, reason for return, and photos if the item is defective or wrong
• Product questions: Product name or link from our shop

Company Information

• Trade License: X-1/611
• TIN: 728564602248

Before contacting us, you may find answers on our Shipping & Delivery page or Return & Refund Policy.